Exam Fee

The examination fee is $500 plus gst per attempt. The first time examination fee is included in the course fee. IDNZ administers the proctoring exam which is a timed exam that you take while proctoring software monitors your computer's desktop, webcam video and audio.

Study Term & Exam Extensions

This is a full online learning programme that delivered through 30 hours of learning in 11 weeks however it is depending on student pace. Student will need to plan own study within the given 6-month study term upon confirmation of enrollment or/and activation of learning management system.

• Please note that IDNZ does not offer Exam Eligibility Extensions.

• Candidates must take the exam within 6 months of completing the certification. We recommend students take the first exam 3-6 weeks after the completion of the course. If you do not book your exam well in advance of your exam eligibility end date there is a chance there will not have any available dates left.

• Should a candidate fail their first exam attempt, they must repeat the exam within the exam eligibility period. Candidates have three exam attempts in total.

• It is the candidate’s responsibility to ensure they book their exam and take any further repeat exams within their 6-month eligibility period.

• The student will need to re-enrol for the course and take the exam after the eligibility period.

• For more information on exam, visit www.id.ac.nz/exam

Online Learning Portal

Please note that the online learning portal (IDNZ learning management system) access might expire after the 6-month eligibility period unless otherwise we have special request from the student to extend the online learning access for another 6-month.

• Please note that the course syllabus and foundation is constantly updated every 6 to 12 months with latest industry content. The online learning access is eligible only for the duration of the course period.

Cooling off period

Students are entitled to a cooling off period of 1 days, which begins on the day that a student is provided with the access of online learning portal and thus conclusion of the contract.

If student decides not to commence the course during this period, a refund may be granted. The student must express their right to cancel via email to godigital@id.ac.nz. On this expression, a full refund minus $1,865 +GST administration fee (inclusive of (a) Student registration $500, (b) student learning portal administration $500, (c) delegation of mentor $500, and (d) Exam setup fee $365) will be issued without undue delay and in any event not later than 3 days. If you purchased your course through Stripe, processing fees made through Stripe will not be refunded.

After the 3-day cooling period, there will be no refund regardless whether the course has been activated or not.

If the course is signed up during a promotional period that comes with a free gift, the RRP amount of the free gift will be deducted.

If the course is funded by The Management Capability Development Fund or the RBP (Regional Business Partner) Funding, the student will have to pay back the full funding amount to IDNZ.

Please note that once the online learning portal is accessed with code activated by the student, this is an indication of use of service and express acceptance of the above terms and conditions. As a result, no refunds will be issued.

Face-to-face classroom via cloud meeting

Student can enrol anytime to gain access to the online learning portal and start studying. The face-to-face cloud meetings with digital coaches are the optional support provided by IDNZ.

Please note that the one-to-one online cloud meeting would usually be fixed at one hour per module per week.

Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of www.id.ac.nz and is protected by New Zealand and global intellectual property laws.

Payments terms for students

Students will be granted access to online content once course fees have been paid in full unless otherwise instalment arranged with IDNZ through Spilt-it.

Failure to make payments in the above time frame will result in the student being withdrawn from the programme and access to class network being revoked. All fees paid up to this point are non-refundable and non-transferable.

Start date

Access to your online programme is granted once the course fee is paid. Your official start date is the 1st day of the activation of the student's online learning portal.

Validity of Invoices

An invoice issued by IDNZ is valid for a 7 day period from the date of issue. IDNZ reserves the right to withdraw an invoice within this period by notifying students in writing.

Deferrals

Students who wish to defer their participation on an online course may do so in extreme circumstances for a maximum period of 3 months for certification students. Deferrals may only be applied to students who have paid the full course fees and are at the discretion of IDNZ. Course participation will not be deferred while an outstanding fee remains on the student account.

Refunds

Due to the nature of the digital education product and service, no refunds will be issued once the online learning portal is activated by the student.

Refusal
IDNZ reserves the right to refuse tuition fees and reserves the right to deny any applications.

Acceptance of Terms
By accessing and using www.id.ac.nz (the “Website & course material”), you agree to comply with and be bound by these Terms and Conditions.
If you do not agree with any part of these terms, you may not use the Website.

Contact

Customers can contact godigital@id.ac.nz

The Digital Institute Ltd.
17B Farnham Street
Parnell
Auckland 1052
New Zealand.

Company Registration No: 6097467